Our products are manufactured with MAM’s highest quality standards. All MAM items come with a 2-year legal warranty against any lack of conformity from the date of delivery.

You’ll also enjoy a unique after-sales service that includes maintenance and repairs to keep your pieces in perfect condition over time.

Talk to us and we’ll be happy to assist you:

WhatsApp: +34 640 843 680
Mail: info@mamoriginals.com
Call us: +34640843680

Please contact us if you need to modify or cancel your order before it is shipped. Remember that we can only cancel or update your order—including the shipping address—if it has not yet been dispatched. Once the package has been shipped, you will need to contact the courier directly for any changes.

The order confirmation is sent directly to the e-mail address you provided when placing the order.

If you have not received the confirmation, please contact us.

If you are unable to pay with your debit or credit card, it is usually because the card was issued in a country other than the one you are ordering from.

Our ShopPay payment system automatically blocks these transactions for security reasons to minimize online fraud. If you are unable to pay with your card we recommend that you try another payment method.

If the problem persists, contact us.

We accept most online payment methods. Add your items to the cart and proceed to checkout to see which payment options are available in your region.

Your payment is always protected. We use encrypted and PCI-compliant payment processing to ensure that all transactions are safe, secure, and fully confidential. Shop with confidence—your data is in good hands.

To offer you a better experience, all orders are shipped using the express courier service.

Spain and Portugal

• Orders of amount equal or superior to 49€: Free
• Orders under 49€: 3,95€.

Rest of Europe

• Orders of amount equal or superior to 69€: Free
• Orders under 69€: 4,95€.

Rest of the World

• Orders of amount equal or superior to 89€: Free
• Orders under 89€: 6,95€.

Delivery time is 1 to 2 working days.
We also ship worldwide (except India for customs reasons).

Shipments are made from Monday to Friday.

Import duties and taxes for shipments to Europe, the United States, and the United Kingdom are included in the price.

Orders shipped to other countries may be subject to additional customs fees, duties, or taxes upon delivery. These charges are set by the local authorities and are the responsibility of the customer.

If you wish to return your order for any reason, you can do so free of charge within 14 days.

Orders are shipped from Barcelona. You will receive a tracking number from our logistics operator within 1 to 3 working days.

Yes. We work only with the best local and global courier companies. They will send you your tracking number as soon as your order is prepared and dispatched. If the tracking doesn’t work right away, don’t worry—carriers may need a few hours to update their systems and they only operate on business days.

If you have received an incorrect or damaged item, please contact us within 14 days.

WhatsApp: +34 640 843 680
Mail: info@mamoriginals.com
Call us: +34640843680

you have the right to return any product within 14 days of receiving your order. A full refund will be issued within 15 days after we receive the returned item.

Products must be returned in new condition, in their original packaging, and packaged exactly as received.

Most returns are free of charge. In cases where return shipping or customs fees apply, these must be covered by the customer.

Exchanges and returns are free of charge.